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Live chat brings a salesman to your website, helping every customer in detail. He will not only analyse the client’s needs, but also stimulate them in their buying process. When a customer visits your showroom, he can be immediately helped by one of your employees. Why would it be different online ?
Implementing a live chat on your website with our trained agents, is a guarantee of success and satisfied clients. And you know better than anyone that a satisfied customer is a loyal customer ..
We have different price models based on the company size. We adapt our work processes to your specific needs. You can then be sure that our agents will represent your company optimally.
Yes, that is entirely possible in our Hybrid Live Chat solution. For example, your company can 'manage' the chat itself during opening hours. After closing time and on the weekends, the Welivechat team will take over. If, in case of heavy traffic, you cannot manage the number of chats, our operators will help you out. As we already mentioned, we adapt to the needs of our customer.
A live chat brings numerous advantages and an important return on investment. It’s a service you offer your customers so they can enjoy the best possible customer experience on your website.
We list the main advantages for you:
Instant messaging
Quickly provide an answer and solution to an unlimited number of website visitors.
Decrease your workload
Outsourcing lets you focus on your core business.
Omnichannel strategy
We chat with your customers on different platforms (Facebook, website, Instagram, WhatsApp,…)
Customer relationship
Bring them an uncomparable customer experience by helping them on the spot.
Customer is king
Retain customers and boost your sales.
Affordable tool
Important return on investment and a innovative communication tool for your company.
Data collection
Customer data collection and database creation will never have been so effortless.
Doubling of opening hours
Your company is reachable every day from 9 am to 10 pm.
Human aspect
The agent is opting for a personal, friendly and professional approach to interact with visitors.
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